QUALITY POLICY

As ERA Communication Technologies Inc., we aim to become a leading technology company in Turkey and abroad by developing and producing reliable, robust and innovative communication systems. In line with this goal, we commit to implementing the Quality, Environmental, Energy, Occupational Health and Safety, and Information Security Management Systems in an integrated structure, complying with all applicable requirements, considering risks and opportunities, and ensuring continuous improvement.

CUSTOMER SATISFACTION

To correctly understand customer expectations and requirements, deliver communication systems of superior quality on time, and ensure the highest level of customer satisfaction.

CONTINUOUS IMPROVEMENT

To continuously improve our products and processes by considering current technological developments and user feedback, enhance performance, and develop innovative solutions.

COMPLIANCE WITH LEGAL AND ETHICAL VALUES

To carry out all our processes and activities in compliance with applicable national and international legislation, standards, ethical values and other relevant requirements, and to take stakeholder expectations into account.

EMPLOYEE COMPETENCY AND SATISFACTION

To value our employees, who constitute our greatest strength, and provide the necessary training, resources and infrastructure to enhance their competencies; to increase employee satisfaction and encourage their active participation.

INFORMATION SECURITY

To implement all technological and operational measures to ensure the confidentiality, integrity and availability of information belonging to our company and stakeholders; to comply with applicable information security requirements; to set information security objectives based on risk assessment results and define the necessary resources and responsibilities to achieve these objectives; to continuously improve our information security management system and establish an effective response mechanism against information security threats.

HUMAN HEALTH AND RESPECT FOR THE ENVIRONMENT

To adopt a production approach that respects human health and the environment, and work towards a clean and livable future. To operate an environmental management system appropriate to the nature, scale and environmental impacts of our activities; to ensure the efficient use of natural resources, continuously improve energy performance and reduce greenhouse gas emissions. To consistently carry out all necessary activities to prevent environmental pollution and improve environmental performance, and to comply with applicable legal and other environmental requirements related to our environmental aspects.

OCCUPATIONAL HEALTH AND SAFETY POLICY

To provide safe and healthy working conditions for all employees and stakeholders; to eliminate hazards and reduce OHS risks in order to prevent work-related injuries and ill health. To establish the framework necessary for setting OHS objectives, ensure full compliance with all legal and other applicable requirements, and achieve continuous improvement in our OHS management system. To support the consultation and participation of employees and, where applicable, employee representatives, ensuring their active involvement in OHS processes.