QUALITY POLICY

As ERA Communication Technologies Inc., we aim to become a leading technology company in both domestic and international markets through the development and production of reliable, robust, and innovative communication systems.

In line with this objective, we are committed to ensuring compliance with all applicable requirements, managing risks and opportunities, creating value for our stakeholders, and achieving continual improvement through the effective implementation of our integrated management systems covering Quality, Product Safety, Environment, Energy, Occupational Health and Safety, and Information Security.

CUSTOMER SATISFACTION

To accurately understand customer requirements and expectations and provide reliable, high-quality, and innovative products and services; while continuously enhancing customer satisfaction and confidence.

CONTINUOUS IMPROVEMENT

To continuously improve our products, processes, and management systems by effectively evaluating technological developments, stakeholder expectations, and industry opportunities in line with our strategic objectives; to encourage innovative approaches; and to ensure sustainable success.

COMPLIANCE WITH LEGAL AND ETHICAL VALUES

To conduct all our processes and activities in compliance with applicable national and international legislation, standards, ethical principles, and other relevant requirements; and to develop mutually beneficial cooperation with our suppliers and business partners by considering stakeholder expectations.

EMPLOYEE COMPETENCY AND SATISFACTION

To provide the necessary training, resources, and infrastructure to improve employee competence, encourage participation, and strengthen the quality culture; to support error-prevention approaches by considering the effects of human factors on product and service quality; and to promote effective operational process management.

INFORMATION SECURITY

To protect the confidentiality, integrity, and availability of information assets belonging to our company and stakeholders; to systematically manage information security risks; to implement appropriate technical and organizational measures against cybersecurity threats; to respond effectively to information security incidents; and to continually improve the effectiveness of the Information Security Management System.

HUMAN HEALTH AND RESPECT FOR THE ENVIRONMENT

To adopt an approach that respects human health and the environment by supporting pollution prevention, efficient use of natural resources, continual improvement of energy performance, mitigation of climate change impacts, and reduction of greenhouse gas emissions; while ensuring full compliance with applicable legal and other requirements and continuously improving our environmental performance. In line with our sustainability approach, we support projects that create social value through the benefits generated by our environmental activities.

OCCUPATIONAL HEALTH AND SAFETY POLICY

To provide safe and healthy working conditions for all employees and stakeholders; to eliminate hazards and reduce occupational health and safety risks in order to prevent work-related injuries and ill health. To continually improve our OH&S performance and the effectiveness of our management system through compliance with legal and other applicable requirements, while supporting consultation and participation of workers and workers’ representatives.

PRODUCT SAFETY AND SUPPLY CHAIN INTEGRITY

To prioritize product safety, reliability, traceability, and configuration integrity throughout all stages of the product life cycle in order to meet the specific requirements of the aviation, space, and defense industries; to implement effective controls throughout the supply chain to prevent the use of counterfeit, suspected, or unapproved parts; and to continuously monitor and improve supplier performance.

RISK-BASED THINKING AND BUSINESS CONTINUITY

To integrate risk-based thinking into all processes by assessing factors that may affect operational risks, product quality, product safety, information security, and business continuity; and to manage opportunities effectively.